Five9

Intelligent cloud contact center.

Performance Report

Contact Rate
35%
Average connection rate
Daily Calls
190
Calls per user / day
Score
83
Performance Index

Navigate to **Reporting > Standard Reports > Call Log**. Filter by "Disposition".

Verified Reviews

David K.Call Center Dir.

"Five9 is the enterprise standard for a reason. Rock solid stability."

Source: G2 ReviewDec 2024
Emily W.Ops Lead

"Great reporting, but the interface feels a bit dated compared to others."

Source: SoftwareAdviceOct 2024
Michael B.IT Manager

"Seamless integration with Salesforce."

Source: TrustpilotJan 2025

Key Features

  • Omnichannel
  • AI Routing
  • Workforce Management